Privacy Policy

Studio Duo ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you interact with our website (the “Site”) and services. By using our Site and services, you consent to the collection and use of information as described in this policy. Please review it carefully, and if you have any concerns, contact us at studioduosarah@gmail.com

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information you provide, such as your name, address, and email. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address, which helps us learn about your browser and operating system.

If you opt-in, we may use your email address for marketing purposes to send updates about our store, new products, and services.

SECTION 2 - CONSENT

How do we get your consent?
By providing personal information to complete a transaction, verify your credit card, place an order, or arrange delivery or returns, you consent to us collecting and using it for those purposes only. If we request personal information for any secondary reason, like marketing, we will ask for your explicit consent or provide the option to decline.

How do you withdraw consent?
If after opting in, you change your mind, you can withdraw consent for us to contact you or to collect, use, or disclose your information at any time by contacting us at studioduosarah@gmail.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., providing us with the e-commerce platform that allows us to sell our products and services. Your data is stored through Shopify’s data storage, databases, and general Shopify application, on secure servers protected by a firewall.

Payments:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data encrypted via the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored as long as necessary to complete your transaction, after which it is deleted. All direct payment gateways adhere to PCI-DSS standards managed by the PCI Security Standards Council, including brands like Visa, Mastercard, American Express, and Discover.

For more details, see Shopify's Terms of Service or Privacy Statement.

SECTION 5 - THIRD-PARTY SERVICES

In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary for them to perform the services they provide. Some third-party providers, such as payment gateways, have their own privacy policies regarding the information we must provide for your purchase-related transactions. We encourage you to read their privacy policies to understand how your personal information is handled by these providers.

If a third-party provider is located in a different jurisdiction than you or us, your data may be subject to the laws of that jurisdiction. For example, if you are located in Canada and your transaction is processed by a payment gateway in the United States, your personal information may be subject to U.S. laws, including the Patriot Act.

Once you leave our website or are redirected to a third-party site or application, this Privacy Policy no longer applies.

Links:
Clicking on links in our store may direct you away from our site. We are not responsible for the privacy practices of other sites and recommend reading their privacy policies.

SECTION 6 - SECURITY

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, accessed, disclosed, altered, or destroyed. If you provide us with credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the internet or electronic storage is 100% secure, we follow PCI-DSS requirements and implement additional industry-standard security measures.

SECTION 7 - COOKIES

Here is a list of cookies we use, so you can choose if you'd like to opt out of cookies:

_session_id: unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit: no data held, persistent for 30 minutes from the last visit, used for tracking the number of visits.
_shopify_uniq: no data held, expires midnight the next day, tracks visits by the same customer.
cart: unique token, persistent for two weeks, stores cart content.
_secure_session_id: unique token, sessional.
storefront_digest: unique token, used to determine if the visitor has access to the store if password protected.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence or have given us consent to allow your minor dependents to use the site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Any changes will take effect immediately upon posting. If we make significant changes, we will notify you on the Site. If Studio Duo is acquired or merged with another company, your information may be transferred to the new owners to continue serving you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we hold about you, file a complaint, or simply request more information, contact us at studioduosarah@gmail.com